BSC in U.S.A.


Evidence of BSC usage in USA includes n on-line scorecard survey conducted in 2002 by Raef Lawson, William Stratton and Hatch to which responded 150 service, manufacturing, and government organizations. Almost two-thirds of the survey respondents agreed that significant benefits had been achieved. A two part article following the above mentioned survey split as follows:

  • Part I puts forth a best-practices f ramework for scorecarding systems grounded in the results of a recently conducted survey. The framework is integrated to form a checklist usable for guiding implementation of scorecarding systems.


  • Part II of this series describe an actual implementation of a scorecard system and a comparison of the best practices framework to the company’s experience.

BSC in practice : By country


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